For the eighth consecutive year, Ensco plc has earned first place for total customer satisfaction in the Offshore Drilling segment of the Oilfield Products & Services Customer Satisfaction Survey conducted by EnergyPoint Research. This independent annual survey is the industry benchmark for measuring customer satisfaction across the global oilfield and is comprised of thousands of in-depth evaluations.

Ensco led all offshore drilling contractors in the survey by receiving top honours in 12 of 18 categories including total customer satisfaction; safety and environment; performance and reliability; job quality; technology; ultra-deepwater wells; deepwater wells; shelf wells; horizontal and directional wells; and special applications. Ensco also ranked first in the North Sea and Sub-Sahara Africa region.

President and CEO Carl Trowell states, “We are honoured to be recognised by our customers as the leading offshore driller in terms of total satisfaction. These results reflect the outstanding job our offshore crews and onshore employees do each day to exceed customer expectations.” He adds, “Investments in systems, processes and technology helped our crews improve operational and safety performance to new company records and increase the efficiency of the services we deliver to customers.”

Tags: EnergyPoint Research, Ensco plc